Terms of Service

Welcome to Local Appliance Repair Masters ("Company," "we," "our," or "us"). By accessing our website at https://localappliancerepairmasters.com or calling our customer service line at 877-513-2064 to schedule appliance repair services, you acknowledge that you have read, understood, and agreed to be bound by the following Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

1. Scope of Services

Local Appliance Repair Masters facilitates scheduling and delivery of repair and diagnostic services for major residential household appliances, including refrigerators, washers, dryers, dishwashers, ovens, and cooktops. We connect qualified, independent or affiliated local technicians to inspect, diagnose, and perform repair services based on customer requests.

2. Appointments and On-Site Diagnostic Evaluation

When you schedule a service appointment, an assigned technician will visit your residential property during an agreed service window. The technician performs an initial mechanical and electrical diagnostic evaluation to determine the failure cause and identify necessary replacement parts. Before performing any repairs, the technician will present an upfront written estimate detailing labor and required parts. No repair work will proceed without your explicit verbal or written authorization.

3. Pricing, Estimates, and Payments

• Diagnostic Fees: A standard diagnostic trip and evaluation fee applies to on-site inspections. When repairs are authorized, diagnostic policies will be explained prior to beginning the repair.
• Transparent Quotes: Estimates are provided before work commences. If additional unforeseen defects are discovered during disassembly, the technician will notify you and provide an updated quote before proceeding.
• Payment Terms: Payment is due upon completion of services rendered. Accepted payment methods typically include major credit cards, debit cards, or other verified payment types agreed upon with the technician.

4. Workmanship and Parts

Technicians use industry-standard diagnostic methods and manufacturer-compatible or OEM replacement parts whenever available. Specific part and labor guarantees, where provided, are detailed directly on your technician's written invoice and service summary.

5. Customer Responsibilities

To ensure a safe and efficient service call, customers agree to:

• Provide clear, unobstructed, and safe access to the appliance needing service.
• Ensure an adult authorized to approve repairs is present throughout the service appointment.
• Inform the technician of any known hazards, preexisting leaks, or electrical concerns.
• Ensure electrical breakers, water valves, or gas shutoffs are accessible if needed for testing and repair safety.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Local Appliance Repair Masters and its service network shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or services. Preexisting appliance wear, corrosion, manufacturer design defects, or manufacturer discontinued parts remain outside our responsibility.

7. Modifications to Terms

We reserve the right to revise or update these Terms of Service at any time without prior notice. The updated version will be posted directly to this page with an updated revision date. Your continued use of our website or scheduling services following any changes constitutes acceptance of those changes.

8. Contact Information

For questions or assistance regarding these Terms of Service, please reach out to us: